Accessibility Statement

1. Our Commitment

Accessibility is not a feature at Adaptibles. It is the foundation.

Adaptibles CIC was built specifically to serve neurodivergent and differently-abled adult learners. That mission makes our accessibility commitment different in kind from that of a general-purpose platform that has retrofitted accessibility as an afterthought. We design for difference first. Every interface decision, every content structure, every interaction model is evaluated against the question: will this work for a learner whose brain, body, or sensory experience differs from the assumed default?

We are committed to making the Adaptibles platform at www.adaptibles.com as accessible and supportive as possible. Our current learning experience is primarily designed around ADHD, Autism and AuDHD support patterns, including learners who relate to these experiences without a formal diagnosis. As the platform evolves, we aim to expand our adaptive support and accessibility accommodations to better serve a wider range of learning and accessibility needs.

This statement sets out where we are, what we are working on, and how to reach us if you encounter a barrier.

2. Applicable Standards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as a minimum standard. WCAG 2.1 AA is the benchmark required by the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and is widely recognised as the international standard for accessible web content.

We are also aware of the updated WCAG 2.2 guidelines and are incorporating relevant new criteria into our development roadmap.

WCAG 2.1 AA is organised around four principles. Content must be:

• Perceivable: information and interface components must be presentable in ways users can perceive, regardless of sensory ability
• Operable: interface components and navigation must be operable without requiring interactions that users cannot perform
• Understandable: information and the operation of the interface must be understandable
• Robust: content must be robust enough to be reliably interpreted by a wide variety of assistive technologies, both current and future

3. Current Accessibility Provision

3.1 Adaptive Onboarding

Our onboarding system allows new users to describe how they experience learning rather than requiring them to declare a clinical diagnosis. We offer six broad learning profiles and allow users to select multiple profiles or describe their experience in their own words. The onboarding adapts the initial platform configuration to reflect the user's declared profile.

3.2 Accessibility Panel

A persistent accessibility panel is available on every page of the authenticated platform. Users can access it via the accessibility icon, which remains fixed in position throughout their session. The panel allows users to adjust:

• Text size
• Colour contrast and display mode
• Motion and animation preferences, including reduced motion
• Font settings to support readability

Accessibility preferences are saved to the user's account and applied automatically on every subsequent login.

3.3 Assistive Technology Compatibility

We design the Platform to be compatible with commonly used assistive technologies, including:

• Screen readers, including JAWS, NVDA, and VoiceOver
• Voice recognition software, including Dragon NaturallySpeaking
• Keyboard-only navigation
• Browser-level zoom up to 200% without loss of functionality
• High contrast display modes

3.4 Content Accessibility

Course content published on Adaptibles is subject to content accessibility guidance provided to instructors. This includes:

• Use of captions and transcripts for video content
• Alt text requirements for images
• Avoidance of colour as the sole means of conveying information
• Plain language guidance for written course materials

We acknowledge that not all instructor-published content will meet these standards in every case, particularly in the early stages of the platform. We provide tools and guidance to support instructors in creating accessible content and we are developing quality assurance processes to review content accessibility over time.

3.5 Email Communications

Our email notifications are designed with accessibility in mind, including sufficient colour contrast, scalable text, and clear plain-language copy. We avoid relying solely on images to convey important information in email.

4. Known Limitations

We are in active development. We want to be honest about where we currently fall short rather than overstate our conformance.

Known areas we are actively working to improve include:

• Caption functionality on course preview pages, currently being resolved
• Consistency of focus indicators across all interactive elements
• Accessibility of some third-party embedded components, which we are auditing
• Mobile accessibility across all screen sizes and orientations

We do not claim full WCAG 2.1 AA conformance at this time. We are working systematically toward it and will update this statement as our conformance improves.

5. Testing and Review

Our accessibility provision is tested through a combination of:

• Automated accessibility scanning tools used during development
• Manual testing by the Adaptibles team using screen readers and keyboard navigation
• User testing with participants who have lived experience of the conditions our platform serves
• Ongoing review as new features are developed and deployed

We aim to conduct a formal accessibility audit at least once per year and following any significant platform update. We will update this statement following each audit.

6. Reporting an Accessibility Barrier

If you encounter an accessibility barrier on the Adaptibles platform, we want to hear about it. Your report directly informs our development priorities.

To report an accessibility issue, please contact us at support@adaptibles.com with the subject line 'Accessibility Report'. Please include as much detail as you can about:

• The page or feature where you encountered the barrier
• The assistive technology or browser you were using, if applicable
• What you were trying to do and what happened instead

We aim to acknowledge all accessibility reports within two working days and to provide a substantive response within five working days. Where an issue requires development work to resolve, we will tell you when it is scheduled and follow up with you when it is complete.

7. Enforcement and Escalation

If you are not satisfied with our response to an accessibility report, you may contact the Equality and Human Rights Commission (EHRC), which enforces the Equality Act 2010 in Great Britain.

Equality and Human Rights Commission: www.equalityhumanrights.com

If you are in Northern Ireland, you may contact the Equalities Commission for Northern Ireland: www.equalityni.org

8. Our Ongoing Commitment

Accessibility is a journey, not a destination. As our platform grows, as accessibility standards evolve, and as we learn more from our users, our provision will continue to develop. We commit to:

• Publishing and maintaining an up-to-date accessibility statement
• Responding to all accessibility reports promptly and in good faith
• Embedding accessibility review into our development process from the start, not as a retrofit
• Engaging our user community in testing and feedback on accessibility features
• Prioritising accessibility improvements that affect the greatest number of users or create the most significant barriers

9. Contact

If you have any questions, concerns, or feedback about our accessibility statement, please send an email to

support@adaptibles.com